Cloud Computing

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Can You Sell Mobile Pocket Size Project Management IT

Friday, January 13th, 2012

I have noticed that, with the exception of IT professionals, project managers tend to be a bit slow to adopt new technology. Some work from the paradigm, “if it’s not broke don’t fix it.” Others simply don’t find the time learn what is available. The time has clearly come to seriously consider ultra portable computing. I’m talking about smart phones and tablet computers like the iPad and Android Tablets. The reality is that you and many of your peers are already carrying the smart phones. You may even use them for playing a game or even managing your shopping list; so, why not your projects?

The connectivity available with these devices today eliminates nearly all if not all common objections to using these powerful tools. To get the most from your smart phone or tablet you should learn to use your Wi-Fi options. Wi-Fi will save you data costs and in most cases speed up your experience. There has never been a time when the “mobile office” could be more practical. From accessing important information to doing sales presentations you can get it all done without frequent trips into the office. Click to continue »

Why I Chose Android

Tuesday, November 8th, 2011

I know I’ve talked about the pros and cons to the tablet computing solution in the past. The tablet has taken the market by storm and is expected to continue growth by leaps and bounds. I feel it deserves some serious observation. I also feel that may who have invested in these machines are overpaying for all the wrong reasons. So let’s take a glance how the options are sizing up.

I made the choice for the Android tablet. In fact I bought a very basic machine for a number of reasons which we will explore. The decision was tough. I’ll explain first why I passed on the iPad option. Click to continue »

Pentagon: Cyberspace to Be an “Operational Domain” and a Lesson for All of Us

Tuesday, September 6th, 2011

According to the Department of Defense, cyberspace is to be an “operational domain,” with full training of U.S. forces for defense of this realm.

That is, cyberspace will elevate to the same plain and priority as air, land, and sea.

I can only ask:  What took so long?  The military has the same vulnerabilities we all do here:  potential for hacks, interception, blocking and exploitation of communications, destruction of data, manipulation of data for nefarious purposes, and, specifically for the Pentagon, the gleaning of intelligence for purpose of leverage during a hot or cold war.  Certainly for business, there can be the “war” of competition with the desire for breaching and exploitation of confidential competitor info. Click to continue »

Google Apps Test Drive

Tuesday, August 16th, 2011

Google clearly offers the best value and most diversified community for cloud computing. With a host of free apps and plenty of well tested low cost apps you are sure to find the resources you need to manage you business. Perhaps the greatest risk is getting caught up in the flood of available apps and wasting a lot of time.

When getting started with Google Apps, start out exploring the administration panel. Get comfortable with the integrated resources including the calendar and Gmail. Being familiar with your Google domain will help you integrate new apps as you discover them. Once you know the environment, you will find most apps easy to learn. One of the many benefits to using Google Apps is that you only need to log-in once. You can access all of your apps and resources without needing to log-in again and again from within Google. Click to continue »

Is Google Apps a Practical Solution?

Friday, August 5th, 2011

Businesses today are forced to take the cost of IT solutions more seriously than ever. The challenges of shrinking budgets and growing needs of demanding customers force under employed businesses to automate and integrate information management. The trend seems to be toward cloud based solutions, and rightly so. No developer has done more to grow their services than the Google enterprise. So today’s question is, ”should we implement Google into our business growth plan?” Click to continue »

Today’s world is different than the one we were living in just 5 years ago – How are you dealing with it?

Friday, April 8th, 2011

In my business, we deal with helping companies obtain critical data under very tight deadlines.  Usually, this data is not the freshest and, more often than not, stored in some long forgotten archive.  So when we’re called in, we are getting information that is anywhere from one to ten or more years old in some cases.  This presents a multitude of challenges.  In the corporate setting, how many people have 10 year old tape drives sitting around that still work?  How about the software used to archive the data in the first place?  Luckily, through time and experience, we’ve built up the expertise to deal with these situations with little problem.

But the benefit we have is that the data we normally deal with falls into an era that has largely moved on.  It was that time in computing when massive amounts of information were created, used, and stored on-site.  Vast server farms were built by corporations to house all of this data.  It was what we did way back when.  The closest we came to outsourced services was maybe the corporate website was hosted on our ISP’s webserver.  Or maybe someone else took care of DNS.  Or, if we were small enough, we let our upstream ISP handle our email on their servers.  It was good.  We knew that if we needed our data we could call up whoever was providing the service and get our data back.  Sometimes our ISP was just the local Telco or CLEC.  Other times we dealt with larger companies – many of which have gone into the annals of technology lore.  The point is that we could conceptualize the physical location of our data.  We knew that if push came to shove, we could hop in our car and demand our data back.  It was improbable that would ever really happen, but it was the warm blanket and cup of milk that allowed us to sleep easy at night.

Somewhere along the line we got used to that whole idea.  Why should we spend the money to build out huge storage arrays when there are providers who will store data for us?  But it will only be this little piece of content that doesn’t matter if anything happens to it so what’s the harm?  Why should we have a huge infrastructure to deal with email when this provider will take care of everything for a dollar a box?  They handle the anti-spam and anti-virus and do backups – we could save thousands.  And so, it crept along.  We slowly moved more and more services and data outside our facilities and got more comfortable with the idea.

We also lost track of where that data was actually located.  When we were small and niave, we accepted that our data was physically stored in one place.  But as we got more and more sophisticated, we first requested and then demanded more data redundancy and risk mitigation from our providers.  Our data began to spread through the digital world.  One small email message might be physically located in twenty or more physical locations across the country or world.  Do we really know exactly where?

And that poses the problem.  We believe our data is safe, but how do we deal with getting it back?  It’s an accepted truth that the data is always there exactly when we need it.  However, we all have experienced times when that is not the case.  In September of 2009, Google’s Gmail service was unavailable for a relatively substantial period of time (read more).  As late as March of this year, another major outage affected Gmail and other Google apps (read more).  It may seem like I’m picking on Google, but the fact is that they are a major player in this arena.

So the question still remains, if the service goes dead, where is the data?  How can we get it back?  How can we demand it back in the event of a legal action?  The two former questions I’ve seen answered via the ostrich strategy.  Most organizations don’t want to think about it due to the catastrophic implications an event like that would cause.  The last question I’ve seen addressed in a multitude of forums, both on the civil side as well as the law enforcement side.  The answer is not as clear cut as anyone would like, but most situations do find some form of resolution to the problem.

As we move more and more into the “cloud” and lose track of exactly where our data exists, as an industry, we need to begin to address these issues head on.  We need to determine methods of tracking what’s ours and how we can get it back.  Would we accept the same level of access from our banks?  Why do we form organizations that often times hold assets of ours more valuable than our cash accounts – our data and intellectual property?

Bradley J. Bartram is the Vice President of Information Technology and CTO for DIGITS LLC, one of the premier providers of forensic services in New York and the surrounding states.  Brad has been employed in various capacities in Information Technology since 1996 and currently holds certifications as a Certified Electronic Evidence Collection Specialist (CEECS) and Certified Forensic Computer Examiner (CFCE). He blogs concerning information security, digital forensics, and eDiscovery matters.

Managing From the Cloud on the Fly

Thursday, March 31st, 2011

Several months ago I was speaking to a group on project management solutions. During a conversation with one of the participants he stopped me mid sentence to inform me that he was not a project manager. He said, “I’m just the IT coordinator responsible for implementing software solutions as needed and requested by the team.” It dawned on me that not all project managers perceive themselves as such. Unfortunately, this may also mean that while this man is primarily responsible for the implementation of complex software solutions, he may have never been delegated the formal authority to plan and organize resources. Also, he may have little to no project training or familiarity with valuable tools like MS Project. It is very possible that costly software won’t be available for his use.

The bottom line is that a lot of projects are managed by subject matter experts that aren’t necessarily project management experts. Fortunately, there is a solution that is diverse and practical. I went back to the platform immediately and addressed this issue for the audience. Here are the points I made.

The number one reason teams are reluctant to use MS Project and other similar applications across all projects, is the training required to get users up to speed using the apps. A second challenge is meeting compatibility issues. For example, MS Project only plays nicely across the distance and networks if all users are using internet explorer. Many locally run solutions may require days or even weeks to setup on local servers making them impractical for shorter projects.

In short you need a tool that will help you juggle the tasks and resources throughout the project. Juggling those elements is easier if you are able to communicate efficiently and clearly. You want a solution that meets the following needs:

  • The solution should be web based
  • Task lists, with deadlines and resource allocation abilities
  • Gantt chart generation (could live without it but it is a great communication tool)
  • To-do lists
  • Access controls
  • Document sharing
  • A progress dashboard showing status at-a-glance
  • Email integration so notifications are sent automatically

While this is a bare bones list of needs it does some up the qualities of a thorough cloud solution for project teams.

One such cloud based application is Basecamp. It is entirely web based and hosted on 37Signals servers.  It offers a polished user friendly interface. Basecamp provides collaboration in the form of chat, document storage, and full featured project management tools.

Basecamp provides better task listings and milestone tracking than most similar apps. Experienced project managers may miss the traditional graphical tools such as Gantt and bar charts.

Another great solution is Clarizen. If you need to track tasks and resources, communicate with diverse users and schedule deliverables, Clarizen is a high performance solution. It is user friendly and gets rave user reviews. Clarizen’s greatest strength is the speed to implementation. You can be up and running in literally hours.

Familiarizing yourself with numerous web based project management solutions will help you find apps with the strengths you need. Most cloud solutions offer a “pay-as-you-use” option making them even more ideal for that IT professional who occasionally ends up managing a project.

By: Bill “The Builder” Carpenter has more than twenty years of project management experience. He has hands on project leadership experience as well as ten years of experience as a project management trainer. Bill has developed training modules, curriculum and multimedia training solutions for dozens of clients, as well as authored over a dozen books and audio programs. He teaches practical applications of MS Project, MS Office and cloud computing solutions. Bill is available for keynotes, web based training, and consulting.

Giving Cloud Project Management a Chance

Monday, March 7th, 2011

In today’s globally diverse culture doing the same old thing leaves us with mediocre results. While many applications and software solutions have evolved to address some of our more global needs, there are reasons you might want to consider trying truly cloud based solutions. Here we will explore some valid reasons to take your projects to the cloud and then introduce some user friendly solutions that won’t break the bank.

One of the challenges faced by global project teams is the varying capabilities of our IT solutions. I have always been a fan of MS project. Microsoft has done a great job evolving to meet complicated project needs. However, one challenge remains. Every user must have minimum capabilities to run the application. This limitation is virtually non-existent with cloud based solutions. Anyone with access to the internet can collaborate with your project team.

Sometimes the greatest weakness of an application is its strengths. Layered applications meet the diverse needs of many users and complex corporate projects. Unfortunately, learning to navigate the layers and efficiently using the software requires training at best and experience at least. In the cloud you will find many solutions that are developed with specific project types in mind. I have been involved with projects that just did not merit the use of MS Project. A simplified solution like LessProjects (more later) helps clarify team communication and track progress.

Of course, cost is always a consideration when choosing a Project Management application. If your projects are very diverse you may find it impossible to budget for numerous solutions needed to accommodate your needs. In this case cloud solutions come in every shape and size.

Project Management software, basically, offers four things:

  1. Ease of Communication
  2. Collaboration
  3. Activity Tracking
  4. Resource Tracking

One of the greatest benefits of nearly all cloud solutions is the accessibility of information, which makes communication more efficient. In most cases, the entire team can see in real-time when an activity is updated or a resource is made available. Because users can access project data and post updates remotely, there is less need for meetings. Meetings are more efficient because team members are better informed throughout the project lifecycle.

Improved communication means less conflict, fewer surprises, and better crisis response when needed. The ability to communicate across departments empowers more cost effective resource sharing. The ease of updating team members on the fly helps reduce lost time caused by crisis and unforeseen challenges.

As a result of better collaboration it is easier to schedule and reschedule activities and needed resources throughout the project. Every project can benefit from software that increases results through tracking. The following low to no cost cloud solutions are easy to implement and meet the needs we’ve defined here:

www.lessprojects.com This first cloud based solution is probably the simplest and most effective I’ve used for small to medium sized projects. You can create multiple projects managed easily from one place, create project tasks (called iterations), phases, and manage users and all resources for every project. You can even invite clients to monitor project’s progress.

Create users for each project and assign tasks. You can see reports based on each user’s progress and easily keep track of everyone’s work. Tasks can be assigned a status and priority, of low, medium, or high. Project tasks can be sorted according to priority, and values may be assigned to each priority level. Managing teams couldn’t be easier. The user interface is easy to navigate and anyone can be up and running in a single meeting demonstrating the application.

www.web2project.net Web2project is a free open source application that can be hosted securely on your servers. This benefit offers more security, whether perceived or real and creates the opportunity to customize the interface.

Some of the key features of web2Project are:

  • A secure web-based infrastructure capable of managing any number of projects, companies, departments and users
  • A one-stop shop for all project information
  • Role-based permission system to give the Project Manager fine-grained control over sensitive data
  • Project and group-wide Gantt Charts
  • A unified calendar (with iCalendar support) – showing all relevant tasks and events
  • A modular infrastructure which allows the addition or removal of modules to customize the features according to your requirements.

www.pivotaltracker.com is an ultra simple project management solution especially suited for IT projects and software development. The Agile methodology is practical and universal. Accelerate agile adoption with a simple, proven process. Bring everyone into the same virtual room. Enable a more efficient way to agree on priorities and collaborate with the team. Supercharge your agile teams with focused, real time collaboration.

The sky is virtually the limit. So, take your projects to another level with cloud computing.

By: Bill “The Builder” Carpenter has more than twenty years of project management experience. He has hands on project leadership experience as well as ten years of experience as a project management trainer. He has authored over a dozen books and audio programs. He is available for keynotes and web based training.  He teaches practical applications of MS Project, MS Office and cloud computing solutions.