written by: Traci Taylor on November 12th, 2013
Congratulations to Wendi Stewart of San Antonio, TX for winning the first of two Xbox One consoles!
You still have one more chance to win! Enter NOW to win an Xbox One from ASPE. The final winner will be chosen on December 13th.
Do you want the newest features available in a gaming system? Wouldn’t you like to talk to your TV instead of always trying to keep track of your remote? Have no fear, Xbox One is here. With all-new features like voice recognition commands, an ultra-powerful core processor, the ability to watch live TV, and built in Skype client, this new gaming system would be the perfect present for the holidays. The only catch: they are difficult to find. I know you are already picturing it in your living room, so how do you make this dream a reality?
The final drawing will be made on December 13th. Simply fill out your name and email address. No purchase is necessary to win, and one entry gives you a chance to win on both dates.
Enter to WIN an Xbox One
written by: Traci Taylor on October 30th, 2013
by Joe Shepley, VP and Practice Leader – Doculabs
Last post, I introduced the topic of getting beyond document management in SharePoint 2013, i.e., getting value from the other, often overlooked capabilities of the platform. We saw that there are four key use cases SharePoint supports that can bring value to your organization over and above document management, which are shown in Figure 1.
Figure 1 - SharePoint Non-document-centric Use Cases
Click to continue »
written by: Christie Marsh on October 28th, 2013
Accelerate your development efforts. Check out our SharePoint Web Development training course to learn how to build custom applications utilizing the SharePoint 2013 platform.
SharePoint web development apps available are now available through the Microsoft Office Store globally. With the growing SharePoint market, Office has expanded to reach 22 markets around the world. Apps can also now be downloaded in French, Spanish, German, and even Japanese languages.
Users can reach the apps through the Office and SharePoint Store. This can easily be accessed on the Office webpage or directly through new versions of the Office programs. Millions of these apps have been downloaded so far.
These apps are allowing for efficient integration of SharePoint and Office. One example is that users are now able to use data and the Office applications to update SharePoint automatically. Data can appear live in a chart or email and can be updated in real-time from other sources. Tools like being able to constantly update these spreadsheets create consistency and efficiency. Click to continue »
written by: Joe Shepley on October 25th, 2013
by Joe Shepley, VP and Practice Leader – Doculabs
Let’s face it: Microsoft SharePoint is everywhere you look these days (or at least in almost 80%of organizations) and with good reason. Compared to the enterprise-class, heavyweight enterprise content management (ECM) platforms it competes with, SharePoint is far easier to deploy and brings a level of user friendliness (or at least familiarity) that products like IBM FileNet P8, EMC Documentum, and OpenText can’t match. And given how Microsoft’s footprint has grown in other segments of the enterprise IT stack (SQL, .NET, Windows, Office, Lync, Office365, etc.), choosing SharePoint has come to seem more inevitable than ever.
Figure 1 - The Reasons for SharePoint's Popularity
Despite all this, if you sat down and asked those 80% of organizations whether they’ve gotten the value they thought they would from SharePoint, I’d bet you that many of them would say that they haven’t. And while there are a variety of reasons for this, I don’t think it’s because they’ve gotten all they could out of SharePoint’s “good enough” approach to ECM and need more advanced capabilities. More likely, it’s one or more of the following:
- They deployed “vanilla” SharePoint without the planning and design that would have given users a more built-for-purpose experience
- They deployed SharePoint to address the lowest common denominator of document management without giving users more advanced capabilities, such as versioning, check in/check out, document workflow, and so on
- They deployed SharePoint to address document management, but overlooked or ignored the other kinds of capabilities SharePoint has to offer Click to continue »
written by: Traci Taylor on October 23rd, 2013
Customer relationship management (CRM) with Salesforce can revolutionize your company’s ability to build and manage relationships with data. But relying on partners and vendors to handle your Salesforce deployment can be impractical and extremely expensive. Many companies have decided that hiring a Salesforce administrator is the way to go. Being that the Salesforce administrator is the most important role in CRM implementation success, choosing the right Salesforce admin is critical.
One thing to keep in mind is that the Salesforce admin position may be not be a full-time position. It is different at every company, but initially the role may require more time. However, after going live, managing the Salesforce CRM will only take a small percentage of time compared to implementation. With setup, customization, maintenance and training all being just a few clicks away thanks to Saas, system administration is a lot easier than it used to be.
Before we discuss how to choose the right Salesforce admin, let’s discuss their actual role. The Salesforce admin is a dynamic role with three main responsibilities: administration, training and growth. Administration involves user maintenance, database de-duping and cleanup, development of reports and dashboards, and ongoing documentation. The administrator is also responsible for implementing training for users and growing the platform with the company, keeping up with continual customization and development of the system in order to meet organizational goals.
So what qualities do you need to look for in a Salesforce Admin in order for them to be successful at this role? Let’s start with the “must-haves.” Your Salesforce admin needs to have a thorough understanding of your business process, organizational structure, and company culture. They also need to exhibit strong communication, presentation, analytical, and project management skills. Programming skills are a “nice-to-have” but definitely not a must. Certification is also not a must, but is the best way to ensure faster implementation and better use of Salesforce.
Once you find the right person for the job, make sure you invest in that person’s professional development. Training will ensure that your administrator will take full advantage of Salesforce. Are you hiring a relatively new Salesforce admin? Check out our Salesforce Administration training course for new admins. Your Salesforce admin will learn the fundamentals of new deployments and how to take over an existing one. Do you already have an experienced Salesforce admin? Send them to Salesforce Administration training for experienced admins where they can build on their existing knowledge and learn to use Salesforce tools to solve complex business problems.
written by: Natalie Morgan on October 17th, 2013
Looking for Salesforce training information and options? View our authorized Salesforce training options.
Customer Relationship Management (CRM) traditionally referred to the process of managing a company’s interactions and relationships with clients and future prospects. Today, CRM has expanded into a more complicated model that syncs many different business processes. This occurs through the use of technology that organizes these various processes and synchronizes sales, marketing, customer service, and technical operations. The most widely used and recognized CRM technology on the market is Salesforce.com.
Here are a several common ways CRM systems such as Salesforce are used:
- Marketing: Track and measure marketing campaigns over multiple channels. Provide useful data on clicks, responses, leads and deals.
- Customer Service: Software such as a call center directs customers to a support agent and manages customer requests.
- Organizing Appointments: manages suitable appointment times with customers and synchronizes these appointments with the representative.
- Small Business: Small businesses often have a simple CRM system that manages contacts by integrated various documents and schedules for individual accounts.
- Non-profit or membership-based organizations: CRM systems help track and organize fundraising, membership levels and directories, and individual communication.
Trending: “The Cloud” Click to continue »
written by: Traci Taylor on October 15th, 2013
Business Connectivity Services (BCS) is used to manipulate external data from within SharePoint 2013. User can bring data from an external SQL Server database, a traditional web service, a WCF service, Open Data Protocol (OData) sources, and other proprietary data that is accessed by using custom .NET assemblies.
Create a new Business Data Connectivity Services service application
- Open the SharePoint Central Administration website as a Farm administrator.
- On the Quick start, click “Application Management”.
- On the Application Management page under Service Applications, click “Manage service applications”.
Click to continue »
written by: Natalie Morgan on October 10th, 2013
Want to become an expert on SharePoint for Project Management? Check our SharePoint Project Management training from ASPE-IT.
SharePoint and the Project Manager
The basics of SharePoint
First things first, what is SharePoint? Simply put, SharePoint is a way for individuals to create and manage their collaborative web sites in an organization. SharePoint seamlessly integrates with Windows and MS Office and simplifies how people share information.
SharePoint is a broad term. It does not refer to a specific product, but rather several components collaborative solutions. The two main components of SharePoint are:
- WSS – this is the core or “body” technology of SharePoint. It is available for free in an organization using Windows Server 2003 or above and provides management and collaboration tools.
- MOSS – this is the extending capabilities or “limbs” of SharePoint. It is not free and includes extra features such as Enterprise search, personalization etc.
What is a PMIS?
A PMIS (Project Management Information System) is an integrated system of automated project management tools in an organization. These tools are used to monitor and control project activities, analyze and forecast aspects of the project, and help with communication needs.
There are several different PMIS options out there including Microsoft Project Server, Primavera, and several web-based systems. However, the most popular and increasingly growing and operational PMIS option is, you guessed it, Microsoft SharePoint.
Advantages to Using SharePoint as a Project Management Information System
Utilizing SharePoint is often the best decision a project management team can make. It simply makes the job easier. SharePoint tools are relatively simple to use and are familiar to already existing technologies. Here are just a few advantages project managers experience using SharePoint:
- Creating a PMIS is simple: If the system is deployed appropriately, IT will not have to get involved. Technical skill requirements are minimal and stakeholder access can be easily defined
Click to continue »
written by: Saurabh Agrawal on October 8th, 2013
In the previous post we learned about creating managed accounts required for Search, creating search service application and configuring search service application. In this post we will complete our enterprise search configuration. I will discuss about
- Creating Content Source – In this we will see what is Continuous crawling
- Creating Search center.
- Then finally I will discuss about new Improvements in Search
Let’s begin then,
Create Content Source:
In the last post we have created search service application. Now it’s time to create content source to get the desired content displayed to the user. Click to continue »